State Farm® Insurance Agent Kevin McMillan

"Very helpful staff. Everyone is polite. I spoke with Susan today and made lots of changes to life policies. She was very patient and helpful with this process. Thank you so much."

"Kevin and Esther went above and beyond! They were friendly and easy to work with and also lowered my insurance by $100 per month. Thank you, guys, so much!"

"Genuinely one of the best places I’ve ever gone to! They completely made me feel like family specifically referring to Esther Ruiz. She took me under her wing and I knew I was getting the best deal. I would recommend this place to absolutely anyone. I’m so impressed with their professionalism and just how willing they were to cooperate with me. I 100% recommend to everyone!!"

"Excellent Service!"

"Kevin McMillan is one of the best insurance agencies. First and foremost, they have excellent customer service. The phone is always answered in a timely manner, and if you need to leave a voicemail, they will call you back by the end of the day. I absolutely recommend this agency to everyone!"

"Anytime I sell property in the area I always encourage them to reach out to Kevin and his team! I know they will be well taken care of!"

"Kevin and his team are fantastic to work with! Highly recommend!"

"When Bill Ethridge ran this office, it was terrific. It has gone downhill into the ditch. I switched mine & son's vehicle & home insurance elsewhere for a much better rate. McMillan is more interested in his political aspirations than the insurance business. Once had towing dropped bc said over 11 years, I had a car towed each year and it showed a pattern. They even included when someone ran into me and totaled my car. Didn't want to pay out for mags on my car. Told me to go get them. Car had been pushed over curb, damaging all wheels. I had to get a lawyer and sue. After receiving storm damage, their appraiser said would replace HALF the roof and rest could be patched. For real. SF is the biggest ripoff agency and services way overpriced. I'm extremely happy with my new place. They actually answer the phone when you call to pay. Only thing I left was life insurance. And, yes, now that I'm old, they've tried to get me to reduce it. But those jerks are going to pay my beneficiaries every last penny after all the aggravation over the years. Service sucks, but SF can afford celebrities in commercials. Hmmm..."

"Kevin and his entire group have always taken great care of every need I have whether it’s home or auto. Couldn’t say enough good about the professionalism of his entire team!"

"Great guy!"

"Susan did her work wonderful and I'm so glad I'm back with State farm and I appreciate how fast y'all doing stuff that made me very very happy."

"Great people! Easy to deal with!!"

"A great place to get insurance from wonderful staff easy to deal with would recommend it to anyone"

"Thank you to Esther Ruiz for helping me with my policy, I recommend Kevin MCMillian’s office super friendly and always willing to help me whenever I call."

"Super nice people, responsive, got my insurance the same day. WAYYYY BETTER THAN FARM BUREAU!! LOVE STATE FARM!"

"Ester and Kevin always get back to me within a couple of hours if not immediately. I would recommend them for construction insurance."

"Recently I changed insurance companies for my home, auto, and liability umbrella. After researching both the various companies and brokers servicing Catawba County, I chose Kevin McMillan State Farm Agency. My choice was based upon the wonderful and professional manner with which Esther, one of the agents, presented the rate schedule and responded to my questions and follow ups. After I chose this agency the entire staff contacted me to welcome me "to the State Farm family" and help me set up my online account. I heartily recommend the Kevin McMillan State Farm Agency to anyone searching for a welcoming insurance company."

"Hablan español, puntual atención y servicio"

"Kevin + staff are very nice! Check them out!!"

"Kevin and his team are always pleasant and great to work with."

"I have had State Farm Insurance for many years and my claims have always been handled above my expectations. Kevin and his Team are very professional and trustworthy."

"Kevin is extremely knowledgeable in the insurance realm. His dedication to quality customer service as well as his dedication to his clients and customer base are second to none."

"Kevin is the man! One of the best around!"

"Every experience I have had with Kevin & his team has been nothing but professional, honest & just good people. Would recommend to anyone."

"After eight years of $400 per month payments this company and this agent of the company; drops our home owners insurance! The reason? Because of two claims within 3 years. One, a car fire. The second for roof damage that was denied with $0 payout. …Thanks a lot Jake! For turning your back on loyal, on time paying customers!! Do not make the same mistake we made in choosing State Farm for your insurance needs. Shop around! Insurance is a necessary evil and the biggest scam of the western world, but whatever you do, DO NOT choose State Farm as your provider, you WILL eventually get screwed and regret your decision. FYI. in 2022 the CEO of State Farm Insurance, Micheal Tipsord earned a total 24.4 million. It’s fair to understand why his company would be in fear of the $5,000 loss they took because of my two claims. After hearing that they unexpectedly dropped my home owners insurance, now I’m in nervous they know something I don’t. Perhaps wildfires will soon begin. 🤷🏼‍♂️🤔"